Frequently Asked Questions

What is Self Storage?

Self storage is a secure space you rent to store your belongings for as long or as short a time as you need. At DriveUp Storage UK, you get your own private storage unit where you can store household items, business stock, furniture or seasonal belongings, with easy access whenever you need them.

How Much Does Self Storage Cost?

The cost of self storage depends on the unit size, location and availability. Prices vary between sites and unit types. We also regularly offer introductory deals and promotions for new customers. For the most accurate price, select your location and unit size online to view live availability and costs.

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What Size Storage Unit Do I Need?

Choosing the right unit size depends on what you plan to store. Small units are ideal for boxes, suitcases or student items, while medium units suit the contents of a flat or office, and larger units can hold furniture from a house move or business stock. If you’re unsure, our team can help recommend the best size based on your needs.

How Do I Book A Storage Unit?

Booking is simple:

Choose the unit size you need.
Select your preferred move-in date.
Confirm your booking with online payment.

You can reserve and pay through our website - no hidden fees, and you can cancel free up to 24 hours before your move-in date.

Are Your Self Storage Units Secure?

Yes. Security is a key focus at DriveUp Storage UK. Our facilities use features such as 24/7 monitored CCTV, secure gated access, individual locked units and controlled entry systems, helping to keep your belongings safe at all times.

Do You Offer Insurance On Self Storage Units?

Yes. We offer StoreProtect liability protection, which provides cover for your stored items up to defined limits. This is designed to give peace of mind while your belongings are in storage and is included for customers on automatic payment plans.

Do Your Self Storage Units Have Electricity?

Our storage units are designed for safe and secure storage and do not have individual power or electricity inside the units. This helps maintain safety across all facilities. If you have specific requirements, please contact the site team to discuss your needs.

What Can I Store in s Self Storage Unit?

DriveUp Storage units are great for many situations:

Moving house or downsizing
Business inventory and stock
Student storage between terms
Decluttering your home
Storing furniture during renovations
Short-term storage for travel or relocation
Storing vehicles, caravans, and motorbikes (location dependent)

You’re welcome to store almost anything that fits and is safe to store (excluding hazardous items).

What Is The Best Way To Pack A Self Storage Unit?

To make the most of your space:

Use strong, stackable boxes
Label all boxes clearly
Place heavier items at the bottom
Store items you may need regularly near the front
Use shelving where possible

Packing efficiently helps protect your belongings and makes access easier.
Read more here.

How Do You Open And Close A Self Storage Unit?

Each unit is accessed using your own padlock or locking system, depending on the site. You are the only person with the key or code to your unit, ensuring privacy and security. Access instructions are provided when you move in.

To learn more about opening and closing storage container doors, read our article.

Can I Access My Belongings At Any Time?

All of our units are accessible 7-days a week, but access times vary for each location.

Stroud and Widnes: 6am-8pm

Walsall: 24-hour access

Who Do I Contact In An Emergency With My Self Storage Unit?

If you experience an emergency or urgent issue with your storage unit, you should contact your local DriveUp Storage site directly - our team is on hand to assist during staffed hours, either by phone on one of the numbers below, or email us on: team@driveupstorage.co.uk

Stroud: 01453 358566

Widnes: 0151 832 9000

Walsall: 0121 468 9013

Can I Cancel My Contract At Any Time?

Yes. Our storage contracts are flexible, allowing you to cancel when your storage is no longer needed. We ask for notice in line with your agreement terms, and you can also cancel your booking free of charge up to 24 hours before your move-in date.

Can I change my storage unit size later?

Yes. If your storage needs to be changed and space is available, you can upgrade or switch unit sizes easily. Just contact the team or adjust your booking online.